Privacy Policy
Last updated: August 10, 2025
Table of Contents
Introduction
Welcome to Surplus Budget LLC ("Surplus," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
We understand that financial information is particularly sensitive, and we take extra care to ensure your data is protected. We never sell your personal information, and we only use it to provide you with the best possible budgeting and financial tracking experience.
By using Surplus, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Financial Information
Through our integration with Plaid, Fincity, and Apple's built-in support for Apple Card, Apple Savings, and Apple Wallet, we collect:
- Account balances and account numbers
- Transaction history and merchant information
- Account names and financial institution information
- Investment holdings and performance data
- Real estate valuations (when provided)
Important: We never store your bank login credentials. All connections are read-only.
Personal Information
- Email address (for account creation and support)
- Name (optional, for personalization)
- Device information (for debugging when you report issues)
Usage Information
- App usage patterns and feature interactions
- Categories you create and modify
- Goals and budgets you set
Website Analytics
- IP address (for marketing purposes)
- Browser type and version
- Pages visited and time spent
- General location data (city/state level)
How We Use Your Information
We use your information solely to provide and improve our services:
- Track Free Cash Flow: Calculate and display your available funds after expenses
- Categorize Transactions: Use AI (ChatGPT) to automatically categorize your spending
- Generate Insights: Provide reports and analytics about your financial habits
- Goal Tracking: Monitor progress toward your financial goals
- Net Worth Calculation: Aggregate your assets and liabilities
- Customer Support: Respond to your inquiries and resolve issues
- Product Improvement: Understand how features are used to make Surplus better
- Security: Detect and prevent fraudulent activity
We do NOT use your financial data for advertising, marketing to third parties, or any purpose other than providing you with budgeting and financial tracking services.
Third-Party Services
We work with trusted third-party services to provide you with the best experience:
Financial Data Providers
- Plaid: Securely connects your bank accounts (read-only access)
- Fincity: Additional bank connection support
- Apple: Native integration for Apple Card, Savings, and Wallet
Infrastructure & Analytics
- Apple CloudKit: Securely stores your data with encryption
- Google Analytics: Website usage analytics
- Vercel: Website hosting and performance analytics
- Apple In-App Purchases: Subscription payment processing
- Intercom: Customer support and communication
AI Services
- ChatGPT: Powers intelligent transaction categorization
Each of these services has their own privacy policy and data handling practices. We only share the minimum information necessary for them to provide their services.
Data Security
We implement robust security measures to protect your information:
- Encryption: All data is encrypted both in transit and at rest
- Read-Only Access: We never store bank credentials; connections are read-only
- Face ID/Touch ID: Biometric authentication for app access
- CloudKit Security: Your data is stored in Apple's secure CloudKit infrastructure
- Bank-Level Security: 256-bit encryption for all financial data
- Regular Security Updates: We continuously update our security practices
While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Your Rights
You have complete control over your personal information:
Access and Portability
You can export all your data at any time directly from the app. This includes all transactions, categories, and financial information in a portable format.
Deletion
You can request deletion of your account at any time. Upon deletion, all your personal data is immediately and permanently removed from our systems.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect
- Right to delete your personal information
- Right to opt-out of sale (we never sell your data)
- Right to non-discrimination for exercising your rights
Opting Out
You can opt out of marketing communications at any time by:
- Clicking "unsubscribe" in any marketing email
- Contacting us at support@surplus-budget.com
- Adjusting notification settings in the app
Cookies and Tracking
Our website uses cookies and similar tracking technologies for:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Track effectiveness of our marketing campaigns
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
The Surplus mobile app does not use cookies but may collect analytics data to improve the user experience.
Children's Privacy
Surplus is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use Surplus or provide any information to us.
If we learn we have collected information from a child under 13, we will delete that information immediately. If you believe we might have information from or about a child under 13, please contact us at support@surplus-budget.com.
Data Retention
We retain your information only as long as necessary to provide our services:
- Active Accounts: Data is retained while your account is active
- Account Deletion: All data is immediately deleted upon account deletion
- Aggregated Data: We do not create or retain aggregated/anonymized data
- Legal Requirements: We may retain data if required by law
Unlike many services, we delete your data immediately upon request - no waiting periods or data retention after deletion.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top
- Sending an email notification for significant changes
- Providing an in-app notification
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mailing Address:
Surplus Budget LLC
5511 Staunton Ave. SE
Charleston, WV 25339
United States
Website:
surplus-budget.comWe take your privacy seriously and will respond to all inquiries within 48 hours.